Orders you place on our site will be shipped via the U.S. Postal Service or UPS as you
specify during the checkout process.
Orders are generally insured for their replacement value in case they are lost or
damaged during shipping. If you receive damaged goods, please keep the damaged items and all packaging as these will be
needed to process a claim for the loss.
Shipping charges will be included in the amount charged to your account as specified in an email receipt you receive
upon successful checkout. If any items are back-ordered, it is our practice to limit your total shipping charge for all items
in an order to the charge specified in your receipt (you will not be charged additional shipping because the item is not
in stock at the time of your order).
Shipping charges you may incur while returning merchandise that you did not order or that is damaged will be refunded to you
as soon as we receive the returned items. Shipping charges you incur in returning items for other reasons are your responsibility.
Any item you purchase from us, except synthetic pipe chanter reeds, may be returned in new condition without question for a refund
of the purchase price and applicable taxes. |
